Culture and Values
The Kohler culture is comprised of strong ethics, a joy for discovery and change, a love of work and a commitment to upholding the Company’s core competencies: Build Trust, Drive Continuous Improvement, Focus on the End Customer and Set High Standards of Performance.
These qualities are essential to our individual and collective success, and separate Kohler Co. as a leader in improving the level of gracious living for all who are touched by our products and services.
Core competencies are the behaviors and actions that must be exhibited for success at Kohler Co. We have identified the following four core competencies:
- Build Trust – provide information to others in a way that is candid, informed, encompassing, and not manipulative; receive information from others in a way that demonstrates openness and thoughtful consideration of their ideas.
- Drive Continuous Improvement – initiate action to improve existing conditions and processes; use appropriate methods to identify opportunities, implement solutions and measure impact.
- Focus on the End Customer – make the consumer, specifier, or guest, and their needs (as opposed to an intermediary), the primary focus of one’s feedback, analysis, and actions.
- Set High Standards of Performance – assume responsibility and accountability for successfully achieving goals or completing assignments; develop standards of excellence rather than waiting for standards to be imposed.