Name: Alteo® Pivoting toilet paper holder
Brand: kohler
SKU: K-37054-CP
Price: 43.12 USD
Availability: OutOfStock
Rating: 2.1429 (7 reviews)

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Main Global Footer Experience Fragment

Sarah S. 

I wish I had read the reviews before purchase and install. There is a design flaw which will never allow the tissue holder to be flush. This was installed professionally, used a stud on one side for extra support as recommended. The added allen wrench does NOT take care of the problem. The matching towel bar is fine. My question to Kohler: Please suggest an alternative toilet paper holder that closely matches the Alteo towel bar. The finish is bronze. Seems like Kohler needs to reexamine its engineering staff. :(

Buyers Beware! This holder will never be flush!

My husband and I are both architects and selected the Alteo for our vacation rental property based its appearance. We are so disappointed that it constantly malfunctions and is a big headache:  The pivot arm often comes completely off its base- resulting in calls from renters saying its "broken". We have spent our time comforting the guests/users and spent $ hiring a handyman each occurrence to come to return the pivot arm to the base.  This is certainly not what we expected when we chose a Kohler product. The hole spacing limits our replacement options. Because it is mounted to the side of a vanity, we do not want to damage the furnishings. Big disappointment.

Disappointed Designers and Users

I so wanted this to work. It's not only attractive but it matches the rest of the suite I bought. But there is a fundamental design/manufacturing flaw and, as others have noted, it will NEVER sit flush against the wall.
Each end has an underlying mounting piece that attaches to the wall, and the decorative part fits over them. These mounts have a short post sticking out so the decorative ends can be attached with an Allen wrench. After my builder--a man with over 30 years experience; he knows how to attach a toilet-paper holder--had tried several times unsuccessfully to get this to mount flush, he looked at it more closely and started measuring.
On the end of the unit that doesn't have the pivot arm, that mounting projection is about 2mm too long for the opposing hole in the decorative cover. It can NEVER seat properly. It's like putting a 6" straw into a 5" high glass. It will *always* protrude. I reluctantly had to return it and buy something else. The gap was simply unacceptable.
This is a fundamental manufacturing/tooling issue. This unit can't ever sit flat against the wall, by design. Until Kohler fixes this issue, it can't ever be mounted flush and will never look right. Honestly, Kohler, I'm disappointed. You've always been better than this.

Can never be installed flush against the wall.

Jessica P

Installed as per instructions. The pivoting part sits WAY to far from the wall. Looks like a sloppy installation. Thinking about using another product except I already have the same towel bar ring.

Poor Design

Meli V.

I purchased this for a bathroom remodel because it looked great.  In receiving it, trying to unscrew the part that needed to turn was near impossible and almost caused injury to my hand.  When I finally got it unscrewed and the whole thing installed, it did not sit flush with the cabinet.  The part that hinges is too long and doesn’t allow for appropriate flush installation.  While I know there has to be some space so it can hinge without damaging cabinet, the amount of space is frankly too much.  This is is a very disappointing product and not what I had come to expect from the Kholer brand.  I would not recommend this.

Disappointing

Master Homepage Only - Global Header Experience Fragment

Streamlined for contemporary style, Alteo accessories match Alteo faucets to provide a coordinated look for your bathroom. Constructed of durable metal, this toilet paper holder uses an innovative pivot mechanism that simplifies changing paper rolls.

The K-37054 pivoting toilet paper holder features durable metal construction and a design that complements Alteo faucets and accessories.

Alteo®Pivoting toilet paper holder

Alteo®
Pivoting toilet paper holder