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Meli A.

We bought this for our new home build about 3 yrs. ago, choosing it because we know Kohler is a reputable company with quality products. However, we made a mistake in not researching the different types of sinks—particularly the enamel v porcelain cast iron sinks. We purchased the Whitehaven undermount single-bowl farmhouse kitchen sink model K-6489 right drain, which is enameled, because it looked great and the price was more reasonable than some of the other models. After using it more minimally than average for 2+ yrs., we realized the superficial scratches and dulling of the finish around the right side of the sink where the drain is, which is where we usually run the water. Our cleaning products and water quality are not abrasive or caustic, and we have a vinyl mat in the sink we place metal dishes/utensils. Of course we are disappointed in the amount of damage after 2 yrs. of use. Reading the warranty, we are now aware that either a higher quality of enameled sink or a porcelain sink would have been a better choice. Our concern too is how much more damage will occur following a few more years of use.

Higher quality enamel or porcelain would have been a better choice for us

Sarah S.

I have had this sink for about 3 months. I looks great but it needs to be constantly cleaned. Leave some coffee from breakfast and you are removing stains that afternoon.  I have had two Shaw sinks and never had an issue. You would think with all the new coatings they could do better.  The lady that answered the phone was pleasant that was nice.

Kitchen sink stains very easily

This sink has a hammered look and we were NOT expecting it. We had the plastic cover over the front of the enamel for a few months during renovations, and took it off a few days ago. We didn’t notice the entire front of the sink has a hammered texture to it until we took off the protective plastic. The photos online did not make it seem like this was the sink we were supposed to get. 
It’s too late now, and now we’re stuck with a sink that I honestly do not like. 
It looks like the enamel was dripping while drying or something and just shows that it’s poorly made. You can even see it’s smoother at the top of the right side and it just looks awful, I’m pretty upset but like I said, too late now. We’d have to take the entire counter top off and it’s not worth the hassle.

Buyer beware - textured front?

Sarah S

Just finished our kitchen remodel, bought this beautiful sink and after being in our house for one week, our sink is already scratching up. My sister has a large beautiful sink, different brand and it still looks brand new.

Very disappointed

Lisa A.

The enamel coating on the sink unfortunately had lots of ripples in it.

Missed the mark

I wanted to love this farmhouse sink, but it’s not what I expected. It’s a very expensive sink and thought that was it but it’s not. I bought the stainless steel racks accessories so pots don’t leave marks on it, but the sink is getting marks from those because they tend to move around- they’ve not fixed/steady. Anything touching the sink leaves a tiny scratch, as you wash dishes and specially coffee mugs/pitchers you’ll see the sink turning into a yellowish/brownish color, and looks horrible. The cast iron cleaner offered by Kohler is a very small bottle that I end up using every night as I have to remove all marks and yellow residue from the sink because I drink coffee everyday, I wash dishes everyday… so the cost of this sink turns out to be even more plus the time I don’t have that I need to dedicate every night in cleaning it up. I regret paying so much money for a skink like this.. the expense never ends and it’s time consuming. Also since its front sife is lower than a regular sink, water spills out; in my case the water coming down has accumulated over the bottom cabinet door and starter to damage the paint.

Super high maintenance and low

We purchased this sink for our new construction home based on our vendor recommendation.  On install the sink looks great and we love the size.  Once the sink started getting used our opinion changed.  The sink has now been scratched from washing pots and possibly dropping silverware into it.  Kohler said they would replace the sink but it sits underneath the slab of our kitchen Island, this in not an option.  We now have a basin screen sitting in the sink to avoid further damage.  Regrets.

Beautiful but Fragile

KO31918

I’ve had this sink for a month. I’ve used it for 3 weeks. Tonight I was washing it with the dish sponge & a piece of the enamel came off! A good 2 inches off the right, top rim. I’m a stay at home parent. Before that, I was cooked professionally. I’ve had the same cookware for 20 years & they still look new. I know how to take care of my products. I contacted customer care. Apparently routine procedure is to send a replacement sink. They know very well this sink is installed with countertops over the top. They don’t reimburse the cost to replace their defective product. So I have to pay to have my brand new, granite countertops removed, hopefully not damage my brand new cabinets, pay someone to remove the damaged sink, it’ll need 2 people being the sink it 150 lbs. I’ll need to pay a plumber, again, to reinstall the plumbing as well. I can’t believe I spent $1200 on this sink & it hardly lasted a month. I should have stuck with a stainless steel sink like my old kitchen. I am so angry with this company. I will never, ever buy their products again. I will show & tell everyone I meet about this experience.

Not top quality

Meli A. 

I've had my 36" undermount Kohler White Haven sink for about 2 years. I have always had the protective Kohler sink grate in there as well. Of course your utensils fall through the grating. But unfortunately that has left many scratches in the enamel. Scratches that I can feel with my fingernail, so not just scuffing. I cannot get the scratches clean, even with the Kohler cleaner, as they are always discolored and too deep. I love the way the sink looks in my kitchen, but I don't find it to be durable. And since it is undermount, relaxing it with something else would mean getting my marble countertop up as well. I feel the coating must be defective, or these sinks just aren't meant for normal everyday use. How unfortunate for such a costly investment.

Scratches easily

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35-3/4" undermount single-bowl farmhouse kitchen sink

Bring farmhouse charm and everyday ease to the heart of your home with the KOHLER Whitehaven farmhouse kitchen sink. Its streamlined, versatile silhouette complements any decor, while a single, generous bowl provides room to soak large pots and pans with ease. Crafted from enameled cast iron, this undermount kitchen sink resists chipping, cracking, and burning, so it stays beautiful through years of cooking, cleaning, and gathering. The sloped bottom guides water toward the offset drain to minimize pooling, keeping cleanup quick and your workspace clear. That offset drain also opens up more room inside the bowl and more storage in the cabinet below. When it comes time to install, the Self-Trimming® design needs only a simple rough cut and overlaps the cabinet face for a seamless, polished result on 36" farmhouse sink cabinetry. This Whitehaven sink is made for the home cook who wants a farmhouse style that combines timeless design with lasting durability.

Shop the Whitehaven single-bowl farmhouse kitchen sink. Includes an enameled cast iron single-basin with tall apron front. See our full collection of kitchen sinks.

Whitehaven®35-3/4" undermount single-bowl farmhouse kitchen sink

Whitehaven®
35-3/4" undermount single-bowl farmhouse kitchen sink