Name: Prone™ 3-in-1 combo shower kit, 1.75 gpm
Brand: kohler
SKU: K-R31657-G-CP
Availability: OutOfStock
Rating: 1.7027 (37 reviews)

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Sarah S

Dropped the hand held shower that caused the black cap holding the magnet to fall off and break. Per a online chat today with KOHLER was told there is no replacement cap and that the whole product would need to be replaced. The part probably would of cost 50 cents. What a disappointment.

PLASTIC PART BROKE ON BACK OF HANDHELD SHOWER

Autumn F

Aside from the perfect features on the Kohler Prone 3-1 Combo Shower kit, this seems to be a common issue among most consumers. What and how is Kohler resolving this issue? I submitted a warranty request for replacement. We'll see how Kohler handles their customers....frustrated...

Common Issue - Spray feature on secondary shower head will not shut off

As many others have had this issue also, mine too is stuck in spraying mode rendering it useless. I have 3 of these total, I guess it's just a matter of time before the other 2 fail also.

Stuck in Power sweep mode

I truly like this prone 3-in-1 shower combo kit; however, this is my second shower head in less than a year. The spray sweeper consistently malfunctions; it gets stuck in spray mode, and I can no longer use the handheld shower head. I tried soaking it in vinegar twice; however, it doesn't work. These shower heads are expensive, and it's disappointing to continue experiencing this. I do have hard water; however, cleaning should be a breeze, and that should be factored in when creating a universal shower head. Customer service is great at providing a replacement; however, it’s a major inconvenience that I would rather avoid encountering.

Spray Sweeper Malfunction

Lisa A.

The sweep function is broken to the on position. Can’t use it

Regret

Paige S.

I had high hopes for this showerhead; unfortunately, i didn't read the reviews before ordering.  After installing, we turned on the water and turned the showerhead to the hand-held nozzle.  What a disaster!!  Water was shooting out the nozzle face and up onto our ceiling.  Attempts to get the jet spray feature to disengage failed and we shut off the water.  After reading reviews on various sites, it seems Kohler knows about this design flaw wherein the switch to turn the jet spray off and on fails about 80% of the time ... if not upon first use, then a few months after.  Needless to say, we're returning it and looking for a replacement.

Poor design

Hand wand replaced once and maybe 6 months later broke again. Hand held unit switch for power spray stuck making wand basically useless for shower. Second unit failed, would not recommend.

Broken spray switch on held held wand,not recommended

This is our second shower kit we purchased. First one started leaking from the pivot on the shower head approximately 1 year after we installed it. We purchased a second one and it is doing the same thing along with the power spray is sticking.

Not what I would expect from Kohler

Worked great for months until the handshower “powersweep” switch got stuck, and it’s now stuck on that function. It’s basically unusable now and I’m having trouble finding a replacement part.

Handshower faulty

I purchased this shower head from Costco over a year ago. It worked great and we really liked the design and water pressure. However, the handheld sprayer is now stuck in powersweep mode and cannot switch back to the normal spray setting. Because of this issue, the handheld function is essentially unusable now.

Then Handheld Mode Failed

Bring sleek, space-saving style to your shower with the KOHLER Prone 3-in-1 combo shower kit. The handshower offers three spray experiences plus PowerSweep®, a concentrated spray for cleaning shower walls and grout, removing mud and grime from clothing and shoes, or rinsing shampoo from pets. The magnetic docking system secures the handshower, while the single-function showerhead tilts to act as a rainhead. Arrange the shower experience around the needs of your daily routine.

Prone 3-in-1 combo shower kit has 1-function showerhead, 5-function handshower with PowerSweep for cleaning shower and other items. Magnetic docking. 1.75 gpm.

Prone™3-in-1 combo shower kit, 1.75 gpm

Prone™
3-in-1 combo shower kit, 1.75 gpm